Customer Care
We are committed to delivering best-in-class service to all customers across our platform through our Infrastructure Operations Center (IOC), your single point of contact for all customer queries.
Our IOC
Our multilingual team is available 24 hours a day, 7 days a week to help ensure you can access our services easily, efficiently and reliably, Our Customer Portal also enables you to manage your data center services the way you want to, from wherever you are.
Customer Portal
Our Customer Portal enables you to manage your data center services the way you want to, from wherever you are.
Review your invoice
Request remote hands support
Open and track requests – for fault reports, site access, shipping and more
Manage your accounts and permissions
Make, review and manage your orders
Download useful documents
